Free International delivery by DHL/UPS in 3-5 business days.

  • 14 DAY


    14-Day return on all rugs from the day of delivery.

  • +1.800.994.8440


    Our staff is happy to help 24 hours a day, 7 days a week

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Track your order online

Already placed an order for beautiful handmade rug(s) with us? Use our convenient online tracking system to track your order through every step of the delivery process. You can track your order using the UPS/DHL tracking number that were emailed to you. Please, follow the steps below:

1. First, find your order's Tracking Number in the email sent to you with the subject of 'Tracking Number'. If you lost your order number, you may email us and we'll send you the Tracking Number again. (Example of Tracking Number: 2955460336)

2. Enter the numeric Tracking Number in the box below. 

3. Click "Track!".