• Free Shipping

    Free International delivery by DHL/FedEx in 3-5 business days.

  • Easy Returns

    14-Day return on all rugs from the day of delivery.

  • +1.800.994.8440

    Our staff is happy to help 24 hours a day, 7 days a week

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How to order

1. Browse through the website to find suitable rug(s) of your choice. If you don’t find what you are looking for, use the search feature on the website or write to us.


2. When you have found a rug you would like to purchase, please click on the "BUY NOW" button within the carpet’s details page. A "details" page for a particular rug can be accessed by clicking on the rug's thumbnail image in your shopping cart. .


3. Once you are ready to make your purchase, please scroll to the bottom of your shopping cart and click the "PROCEED TO CHECKOUT" red button. This will take you to a login page, where you can login with your existing ALRUG account details or register for a new one. Once you enter all the details, you will be taken to a secure checkout page. Our payment processor Paypal™ is a leading merchant services provider and handles credit card transactions for ALRUG. Follow the instructions to complete your purchase.


4. Once we receive notification of your payment from Paypal™, we will ship your rug(s) in the next couple of days and send you a DHL, FedEx, or UPS tracking number via e-mail. This will enable you to track your rug(s) online during the course of the delivery period.