Our Testimonials

Real Reviews From Real Customers


This is the second rug I've purchased from Alrug -- and I love it just as much as the first! Alrug not only has beautifully crafted handmade rugs, but they go out of their way to help make the purchase as easy as possible and to provide excellent customer service. When I ordered my second rug, it turned out that someone else had beat me to it. Alrug found me a similar rug and because it was too long for my room, they offered to resize it; something I didn't know could be done. And they still got it out to me in a timely manner so I was enjoying it within a week!

Oregon, USA

Ed Schwartzreich

This is the second rug that my family has ordered from Alrug. Both of them have been Bokharas, and their quality is much greater than what I had previously bought at rug stores here in the States. They are both beautiful and jewel-like, of the quality of antique rugs that I have searched out in the past.


Brian Roper

Thank you for your excellent service, and speedy shipping. I received the two rugs within a week of the order, and the quality was excellent. After moving to Thailand I looked everywhere for Afghani design rugs, but could only find very expensive rugs or at least expensive prices. Not only did I find the designs I was looking for from your extensive range, but the price was incredibly reasonable. At those prices now everyone can afford to buy a handwoven masterpiece to grace their homes with. Thank you again for making it possible for me to have these beautiful rugs in my home.

Chiang Mai, Thailand

Jeanette Wolstanholme

I am overwhelmed by the rug I recently purchased from Alrug Australia. The quality of the weave is so detailed, the wool so soft and colours amazing. Delivery from Alrug's Pakistan warehouse to Western Australia where I live only took 5 days with detailed tracking.

Perth, Australia

James E Johnson

The rug was delivered this afternoon and we are very pleased with it! It is much more vibrant than it appeared on the website, and it goes well with our furnishings. We will attempt to take a photo and send it to you sometime in the next week or so. Thank you for all of your kind assistance—we seem to have required a lot of additional help. We hope to buy from you again in the future, and meanwhile, we will recommend Alrug to our friends and family.


Lynne, Balmain

This morning our beautiful Kilim arrived. The rug is finely woven and replicates the colors on your website perfectly. I am also very pleased with the suppleness and texture, and it fits into our eclectic décor with ease. Throughout the transaction, your communications have been outstanding, prompt and informative and it was a pleasure to do business with you. Many thanks for a beautiful product.


Somtow Sucharitkul

Thanks so much for your note. The rug arrived a couple of days ago. I'm extremely happy with it, and I'm looking over your Catalog in order to order one or two more of them. Thanks so much for your concern.


Maria Keohane

Our rug arrived yesterday, Thursday. After it was delivered, I went to a local flooring/carpet store and ordered padding for it which was delivered this morning. Now this beautiful carpet is in the dining area of our great room. We’re very happy with it and although the colors are muted in comparison, it looks well with the very large geometric oriental we have in the living room portion of our great room. We will be ordering again from Alrug.com as we are very happy with our purchase and you have a very large selection of rugs. Thanks so much!

North Carolina, USA

Herbert Norgren

We are very impressed with the total overall beauty of our Kirman Rug which was delivered in only 3 days from your facilities. We wanted to share a photo with you of this outstanding rug in our living room. It was a rewarding experience dealing with Alrug in selecting this very high-quality rug. The workmanship in this hand-knotted piece is excellent. This is a rug to be admired by all who see it and to keep as a family heirloom. We have absolute confidence in Alrug and are looking forward to additional purchases for our home in California.

California, USA

Miro Savic

We're so happy with our beautiful rug from Alrug. The color and quality are amazing. The patchwork style is rare. A similar rug ordered online elsewhere would be so much more money. Excellent service all the way!

Alberta, Canada

Dr. Jesus Medina

It was a joy to do business with this company. First, it was pleasant to find out that they really take care of the details. They promptly e-mailed me as many times as I required information, were extremely kind and my rugs were delivered on time. It is important to point out that the pictures of the website are extremely accurate and my rugs are just as they appeared on the net. Secondly, my rugs are beautiful and that quality is what I was looking for. So, I strongly recommend Alrug as a serious company.

Caracas, Venezuela

Karen Pasternak

I have purchased 6 exquisite rugs from Alrug company, and my mother bought one as well. Each one I bought is a different style: Jaldar, Kazak, Bokhara, and Oushak. Every single one is a beautiful piece of art, bringing character and style to my home. The colors are as displayed on the website, and the rugs seem meticulously constructed and solid. I looked around, read many reviews, and decided to try with one first. I was very impressed with the carpet, that I proceeded to buy from Alrug all the rugs for my new home. I was not disappointed. Very importantly, the rugs are at accessible prices, making it possible to own beautiful carpets in one's home. Queen's selection is outstanding. What is also noteworthy, is that they will find exactly what you want if you do not immediately find it in their current selection. The choices seem vast. When I saw an item of interest, I presented it to them and requested a particular size or a different color variation - they found exactly what I was looking for. From purchase to delivery, my experience has been that each step was executed professionally, ethically and seamlessly. The rugs arrived in excellent condition, and very promptly. The company and its team have proven very friendly and reliable, and I am grateful for their contribution - making my home beautiful and rendering the experience most pleasant. I strongly recommend Alrug as a reliable and resourceful company to furnish one's home with beautiful rugs - from A to Z.

Connecticut, USA