Our Testimonials

Real Reviews From Real Customers

James Johnson

We are extremely pleased with our carpet and the high level of personal service that we received from Alrug. The selection is huge, service is prompt, and there are no hidden costs. Not least, we have been impressed by Alrug's outreach to Pakistan's flood victims. We feel good about buying from a compassionate organization with a strong desire to help people in need. We look forward to buying our next rug from you!

Tokyo, Japan

Carlos Lago

Today DHL brought the package to my door. I quickly opened it and laid out the 2 rugs on pads that I had already positioned on the wooden floor. I am very pleased with them, their safe, quick delivery, and also doing business with you.

Virginia, USA


Thank you so much for everything - the rug has arrived, and looks great. I just hope my husband loves it as much as I do - I will find out tonight! It was a pleasure dealing with you, as it is not often one gets such a friendly, professional and efficient service - I will pass your details on to all my friends. With kindest regards.

United Kingdom

Jennifer, Vancouver,

The rug arrived today and is more beautiful than I ever could have imagined. Thank you so much, and please tell the Artisans how appreciative I am of their amazing craftsmanship. The certificate of authenticity was also a very lovely touch. We will cherish this rug for many many years to come. It has brought the whole living room together into a comfortable and serene space for our young family.

British Columbia, Canada

Kathleen Maher

I received the rugs yesterday late in the afternoon; I'm relieved to receive them before I have to leave town for a bit. The rugs are beautiful. I'm very pleased with them. I'd like to thank both you for all your assistance with this order. I have appreciated your excellent customer service.



We received the carpet today and are very satisfied with the carpet. Thank you for your service. We will definitely buy at your Company again.

Joern Petersen


Alrug came to our rescue in what seemed to be a never-ending chase for the perfect rug. My husband grew up surrounded by genuine Persian/Oriental carpets because his grandparents kept a specialty store. However, when he moved overseas he could only bring a couple of samples, and always wanted a bigger one to match. We kept looking both in local stores and online for almost two years, but nothing seemed to fit both our picky tastes and our means. After we finally settled on a medium-sized red Bokhara form Alrug, everything happened so quickly that we couldn't even believe it: the rug appeared on our doorstep two days after I placed the order, even though it was shipped all the way from Pakistan. I was impressed even before I laid it out on the floor: no excessive packaging, the rug was neatly folded and tied with a nice cotton tape, then wrapped in a heavy-duty plastic bag, and then again wrapped in a piece of woven PP sack and stitched tight with cotton twine. Enclosed with the rug was a well-designed certificate of authenticity, as well as detailed care instructions. The rug itself is everything we expected and even more: soft, thick, lustrous pile; perfect condition, no creases, even though it was folded for shipment; quality craftsmanship, which is obvious from the immaculate pattern-showing backside.

California, USA

Shannon Preston

My husband and I were a bit nervous about buying a carpet online, sight unseen and without feeling the rug. But let me tell you - we received our carpet from Alrug.com last week and it is seriously one of the best home purchases we've ever made. The color is stunning, more vibrant than we could have imagined. The quality is excellent and the customer service we've received from the staff at Alrug.com could honestly not be better. We live just outside of NYC and there are a lot of great carpet vendors in the area, but we could not be happier with our decision to purchase from Alrug.com

New York, USA

Mark Cornforth

I have received the rug and we are enjoying having it in our house. It arrived timely and was beautifully packaged. Your customer service has been the best I have ever seen and is much appreciated. I am not an expert although I do have about 10 Persian and Oriental rugs of varying sizes and the Kazak rug purchased from Alrug is a very nice quality rug. The pattern, symmetries, and colors are excellent and light side/dark side contrast is very evident, which to me is a good indication of quality. Overall, I feel I received a good value and I will pass along the name of your business to anyone I know that is in the market for a fine rug.

Massechusetts, USA